FAQ

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How are the candles packaged?

The candles at Glowing Bliss Co are packaged using recycled materials, aligning with our commitment to eco-friendly practices.

What is the best way to trim my wick?

To trim the wick of your candle, use a pair of scissors or a wick trimmer to cut it to a length of about 1/4 inch (0.6 cm) before each use. This helps promote a clean and even burn, and prevents excessive smoke and soot.

What ingredients do you use to make your candles and are they safe?

All ingredients used in our products are clean, non-toxic, and made from organic materials. We prioritize the well-being of our customers, their pets, and the environment by ensuring that our candles and body scrubs are safe and eco-friendly.

How do I use my wax melts?

To use your wax melts, follow these steps:

1. Drop one of the cubes into your wax warmer.

2. Place the wax melt on the top of a wax warmer or in a tealight burner.

3. If using a tealight burner, light a tealight candle and place it in the compartment beneath the wax melt.

4. Allow the heat from the warmer or tealight burner to melt the wax.

5. As the wax melts, it will release its fragrance into the air, creating a beautiful scent in your space.

6. Enjoy the aroma of the wax melt until the fragrance diminishes.

Remember to never leave a burning candle or wax melt unattended and to keep it away from children and pets. Enjoy the delightful fragrance of your wax melts from Glowing Bliss Co!

Do you do wholesale?

Yes, we do wholesale. Please send us a note via our contact form and we will get back to you with information and our current line sheet with wholesale pricing.

What is the difference between a Salt Body Scrub and a Sugar Body Scrub?

Salt scrubs and sugar scrubs are both exfoliants, but they serve slightly different purposes based on their ingredients:

  • Salt Scrub: Made with salt crystals, it provides a coarser texture, making it ideal for rough areas like feet, elbows, and knees. Salt also has detoxifying properties, helping to draw out toxins and promote circulation. However, it can be more abrasive and less suitable for sensitive skin.
  • Sugar Scrub: Made with fine sugar granules, it offers a gentler exfoliation, making it suitable for all skin types, including sensitive skin. Sugar contains natural humectants, like glycolic acid, which help retain moisture, leaving the skin soft and hydrated.

What if my candle looks imperfect?

We're sorry to hear that your candle to any of our products appears imperfect. Your satisfaction is our top priority. Please provide us with more details or, if possible, a photo of the imperfection. We will do our best to address the issue and find a suitable solution for you.

Your feedback is valuable, and we appreciate your understanding as we work to ensure your experience with our products is exceptional.

Do you ship internationally?

We currently do not offer international shipping, but it will be available soon.

I didn’t receive my email confirmation for my order. What should I do?

We’re sorry you didn’t receive your email confirmation! Please check your spam or junk mail folder, as it might have ended up there. If you still can’t find it, contact us at hello@glowingblissco.com with your name and order details. We’ll be happy to assist you in confirming your order.

How do I care for my candle?

To get the most out of your Glowing Bliss candle, follow these care tips for a longer, cleaner burn:

  1. Trim the Wick: Before each use, trim the wick to about 1/4 inch to prevent excess soot and ensure a steady flame.
  2. Let It Burn: Allow the candle to melt across the entire surface, especially on the first burn. This helps prevent tunneling and creates an even wax pool.
  3. Keep It Clean: Keep the candle free of any debris like matches or wick trimmings to ensure a safe burn.
  4. Mind the Time: Avoid burning your candle for more than 3-4 hours at a time. This keeps the wax from overheating and extends the candle’s life.
  5. Stay Safe: Always burn candles on a heat-resistant surface, away from drafts, pets, and children. Never leave a burning candle unattended.

What are the fragrances used in your candles?

All of our fragrances are carefully hand-selected from a trusted supplier who specializes in clean, high-quality products. We ensure they align with our commitment to creating safe, eco-friendly, and responsibly sourced candles for you to enjoy.

What kind of wax do you use?

We use a natural blend of Soy Wax and Olive Oil Wax. Our waxes are cruelty-free, phthalate-free, paraben-free, vegan, and non-carcinogenic, ensuring a clean and safe burn for you and the environment.

Returns & Exchanges?

We want you to love your purchase! If you’re not satisfied, contact us within 14 days of receiving your order for assistance with returns, exchanges, or refunds. Items must be in original condition, and customers are responsible for return shipping unless the item is damaged or incorrect. Refunds are issued after inspection, and exchanges depend on availability. Start the process via ourcontact form.

If your question wasn't answered here, please fill out the form, and we'll get back to you within 24 hours.